Auburn Appliance Service Center

Aug 2024

I am actually very disappointed with his customer service this time from the get go. He has been to my house twice before to repair my fridge and stove and did good work. So I decided to go ahead and call the same person that we used to repair our fridge again. Called him 6/24/24. But this time from the moment he answered the phone, his attitude had totally changed. I thought maybe since it's been a while he forgot us. So I went and booked service call for the fridge he said he would be at my house the next day at 6/25/24 @ 10:30 am to look at the situation. The next day came, 10:30am no show, 11:30 am no show and mind u I took the day off work to have time to be home....read full review

Jan 2024

I don't know how this man sleeps at night, really. Overcharged when he comes into the home then overcharged for the 5 minute repair which never even fixed the problem. I feel violated and robbed.

Jan 2024

One star is the minimum rating I am allowed to provide.I would encourage anyone considering Gordon Mahlert or this business to take note of their D- rating with the Better Business Bureau, their 26 negative reviews on Yelp spanning 10 years & their numerous negative reviews on Google.This is an unscrupulous individual. He charged $200 for a service call & a deposit on an ordered part…that never arrived. For a span of 10 days I received no follow up.After I posted a negative review on my local Facebook page, I was contacted by phone. Gordon Mahlert was belligerent & argumentative. I informed him I expected a refund. He refused telling me he completed the service call.I...read full review