Springfield VA Clinic offers a range of services, with a standout physical therapy department praised for its exceptional care and effectiveness in recovery. Patients appreciate the great staff and physician assistants, noting that the labs and pharmacy are efficient. While the clinic could benefit from additional administrative staff due to visible stress, the mental health services are responsive and helpful. Many clients have had positive experiences, whether during job transitions or retirement. Appointments are generally timely, and patients report thorough interactions with nurses and doctors. The lab services are noted as being more efficient compared to other facilities, and free transportation is a convenient perk. However, navigating the VA phone system can be challenging. Overall, Springfield VA Clinic is recognized for its quality care and supportive environment.
The Physical therapy department here does AMAZING work. I was always skeptical to do physical therapy, however, after working with these guys on a few of my recoveries, I’ve learned how extremely important this process is. A special thanks to them for all they do and how much they care 🙏🏽
Staff and PA’s are great. The labs are great and pharmacy is efficient and works with you. They could probably use more admin staff - appear stressed. But that could also be fear of job loss due to political climate.
Mental health is responsive and helpful.
Mr Higgins is a great medical professional , hope he comes back soon. Establishing a rapport is important.
People on most part are great and very thankful I've had services both twice when laid off from job and now that retired. Only downfall or complaint is the whole VA phone system to get a hold anybody to cancel or leave message is a real cornfield maze.
25 Bond Street, Springfield, MA 01104
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