About The Family Doctors
The Family Doctors is a medical practice focused on delivering quality healthcare for patients and their families. They provide care for both acute illnesses and chronic conditions such as diabetes, hypertension, high cholesterol, and thyroid issues. The practice emphasizes wellness visits to catch potential health problems early. Patients have praised Dr. Burgin for her exceptional care, describing her as caring, loving, and a good listener. Many appreciate her faith-based approach and feel she genuinely cares about their well-being. Dr. Eskander is also noted for being easy to talk to, straightforward, and attentive, making patients feel heard and valued. Dr. Patton has a long-standing reputation for being kind and informative, with patients traveling significant distances to see him due to the trust they place in his care. While some have raised concerns about the attitude of certain staff members, mentioning instances of unkindness, most reviews highlight the friendliness and helpfulness of the reception and nursing staff. There have been occasional issues with prescriptions not being sent to pharmacies on time, causing delays, and some criticism directed at the lab and billing department for their demeanor. Despite these challenges, patients continue to choose The Family Doctors for the quality care they receive, particularly from Dr. Kitchell and Dr. Mercer, who are recognized for their attentiveness and professionalism. The commitment to patient care and wellness is evident in the dedication of its doctors and staff.
After a call from this clinic, it was revealed that the email that was sent concerning a $100 office visit was a blanket email and did not apply to all patients. It was a little misleading. Thank you for the clarification. It was certainly cause for concern.
I've been coming here since elementary or middle school, and I'm almost 30 now. I just don't want to go anywhere else.
I used Dr. Patton as a kid and teen - I always felt heard and taken care of. He's so kind and informative. Now I see Dr. Eskander, and I don't think I'll ever find another primary care like her. She is so easy to talk to, very straightforward so you always know exactly what is going on, and she always takes me seriously. Women especially know how valuable that is in healthcare, and it's why I recommend her to all of my friends. I love her nurse as well!
Everyone that works in reception and all of the nurses are so friendly and helpful, too. Cannot...read full review
I’ve been seeing Dr. Patton for 10 years. I started seeing him when I moved back home to Shreveport. I live in Benton now. I make the drive to see him because I trust him and he listens. He genuinely cares. I know he will try my ideas or run labs if I have issues so we can get to the bottom of whatever is going on. His staff has always been top tier as well. I’ll be his patient as long as he’ll have me!