Primary Eye Care is a highly regarded practice known for its excellent customer service and professional staff. Patients praise the doctor's expertise and dedication, highlighting her thoroughness and commitment to patient well-being. The practice is commended for its welcoming and attentive atmosphere, where patients of all ages feel comfortable and respected. This location is also described as cute and clean, contributing to a pleasant experience.
Staff members are described as kind, courteous, and knowledgeable, taking the time to explain procedures and answer questions. They are quick, efficient, and helpful, ensuring that every piece of equipment is sanitized before use. The practice offers a wide selection of glasses and provides on-site repairs and adjustments. Patients appreciate the personalized attention they receive, with staff going above and beyond to ensure satisfaction. Dr. Johnson and her staff are noted for making strong recommendations, particularly for patients who work with computers, helping to ensure the longevity of their eyesight.
While some patients express a desire for more prompt information regarding insurance over the phone, the overall care is professional, and the majority of the staff being women creates a comfortable environment. The practice's commitment to quality care and exceptional customer service is consistently recognized by its patients.
