About MyEyeDr.
MyEyeDr. is an eye care provider offering thorough eye exams and contact lens services. Patients praise Dr. Dugan for her expertise and patient care, describing her as knowledgeable, friendly, and dedicated to finding the best solutions for their needs. The staff, including Sirron and Shikira, are also commended for their helpfulness and efficiency in navigating insurance and providing information about discounts. Appointments are available on short notice, offering a convenient alternative to more traditional eye care providers. However, some patients have expressed concern about the practice of "overflow scheduling," where unconfirmed appointments can be filled by other patients, potentially leading to unexpected reschedulings.
I made a last minute decision on a Friday afternoon to stop by MyEyeDr. on a whim after avoiding the eye doctor for 10 years. Staff was all incredibly friendly as soon as I walked in, and they were able to see me right away. I saw Dr. Nguyen who was incredibly thorough and answered all the bizarre questions I had and addressed each issue I mentioned. Erica made me feel incredibly comfortable and was super helpful in helping me find the best deal on my spectacles.
I’ve always had a great experience at the St. Charles Ave location with Dr. Vi! She takes her time to explain and answer any question I have. Everyone is always friendly, helping to find the right glasses fit as well. Megan and Katie were very helpful when my glasses needed replacing as well.
I thoroughly enjoyed my experience. The doctor was awesome! Erica was amazing! She was so helpful the entire time. Everything was seamless, and I was comfortable throughout my entire visit. Thank you all again.