About Greenwood Funeral Home
Reviews for Greenwood Funeral Home
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Greenwood Funeral Home in New Orleans, LA offers a range of services including funeral home, burial, veteran, memorialization, cremation, and life celebration services. Their Pre-Planning Services allow individuals to express their wishes in writing, providing peace of mind for loved ones. The funeral home hosts Burial Services that balance solemnity with celebration, inviting guests to linger and share special moments with friends and family. The staff provide exceptional support and care, making a difficult experience as hassle-free as possible. They work closely with families to ensure their loved one's final wishes are met, offering kindness, understanding, and guidance throughout the process. Many reviews highlight the professionalism and compassion of the staff, who assist families at every step. Greenwood Funeral Home is available 24/7 to provide support and services to those in need, ensuring a dignified farewell for loved ones. The funeral director, Peyton Borne, was top notch, providing thorough direction and support throughout the planning process. Ms. Raquel Duarte did a great job, responding to all questions and efficiently resolving any issues with courtesy and care. Evelyn at Greenwood Funeral Home went above and beyond to make a funeral truly special, honoring the heritage of the deceased in a thoughtful and personal way. The staff's compassion and dedication turned a difficult day into a heartfelt celebration of life.
⭐️⭐️⭐️⭐️⭐️ A Truly Compassionate and Professional Experience This review is a bit late, but I wanted to take a moment to share our experience with Greenwood Funeral Home from my dad’s service back in January 2025. His passing was completely unexpected, and my sister and I were both very new to the process of making funeral arrangements. We honestly didn’t even know where to start. From the very first email we sent, while we were still at the hospital, Sylvia was incredibly quick to respond. She was professional, compassionate, and went above and beyond to explain every detail we needed to know. She guided us through the process step by step, helping us make decisions that honored our dad while also being mindful of our budget. When we finally met Sylvia in person, it truly felt like we were meeting with a friend we had known for years. She’s so down-to-earth and genuinely cares about the families she helps. It was as if she could anticipate what we needed before we even asked. She had thoughtful answers ready and seemed to intuitively understand what we wanted for our dad. You can tell she’s experienced, but also that she leads with heart in everything she does. The night of my dad’s visitation was overwhelming in the best way. We had one of the largest crowds the funeral home had seen in a while. Despite that, Sylvia managed everything with incredible professionalism and grace. Her assistant, Mary, was just as amazing. She was on top of everything the entire time and treated our family and every guest with such kindness and compassion. Somehow, everything ran smoothly, no one complained about waiting, and both Sylvia and Mary still took the time to check in on us to make sure we were doing okay. Even after the services were complete and the payments were handled, Sylvia’s support didn’t stop there. She continued to follow up with us, answering questions promptly and helping with anything she could. That kind of care is rare and meant so much to our family. We truly cannot thank Sylvia and her assistant Mary enough for giving us peace of mind during one of the hardest times in our lives. Knowing that our dad was laid to rest with such dignity and care brought us comfort that we’ll never forget.
Mrs Sylvia and her team were the best! They held our hand the whole way and made sure that our Dad was taken care of and we knew everything that was going to happen, before it happened. We could not have picked a better team to take care of our Dad.
My experiences with Greenwood Funeral Home and in particular with Charlie Eagan were exceptional. Over the course of a few months, my family lost our 96 year old father and 66 year old bother in law. The utmost care was given to us as we planned and arranged two very different funerals/burials. Charlie and his staff are professional, caring and qualified to answer any question or accommodate any need that may come up. Even during Mardi Gras week, the staff there was available for questions and communication with us, even though several different family members were involved. They were also able to liaison with both Greenwood Cemetery and the Cemetery at the Abbey across the lake, to make the transition from the service to the actual burial seamless. I highly recommend the services of Greenwood if you are looking for the respect and dignity your loved ones and you deserve during your time of grief.