2801 Tchoupitoulas St, New Orleans
Wed 8AM - 5PM
3.9
★★★★☆
51 reviews
“I can’t say enough good things about my experience with the Tesla Service Center in New Orleans.
I brought my Model 3 in for a steering assist issue that had been causing me a lot of concern, and from the moment I arrived, I felt like I was in good hands. Amber, the Service Manager, and Robert, the Senior Service Advisor, went above and beyond to make sure I understood what was happening with my vehicle and what the next steps would be.
What stood out most was the level of communication and genuine care they showed throughout the process. They treated me like a person, not just another service appointment. Robert kept me updated, answered my questions, and made sure I never felt left in the dark. Amber leads a team that clearly takes pride in providing excellent customer service.
Vehicle repairs can be stressful, especially when you’re dealing with an issue that affects your confidence in the car. Thanks to Amber, Robert, and the entire New Orleans team, that stress was replaced with confidence and peace of mind.
It’s rare these days to find a service department that combines technical expertise with outstanding customer care, but this team absolutely does. I’m grateful for their help and would not hesitate to return for future service needs.
Thank you, Amber, Robert, and the entire Tesla New Orleans team for turning a frustrating situation into a great customer experience.”
