704 W Esplanade Ave, Kenner Louisiana 70065
Chateau Veterinary Hospital was absolutely amazing—especially if you’re traveling internationally with a pet, or honestly, if you just need an exceptional vet.
They handled our international health certificate for our dog, Chester, and our cat, Muscade, and made what is usually a very stressful process feel completely manageable. Summer Stein was our main point of contact, and she is truly an expert when it comes to international travel paperwork. Dr. Fraser completed the health screening, and the entire process was seamless.
One huge bonus that not many people realize: if you’re traveling with two pets, they can be listed on one health certificate. That alone saved us time, money, and unnecessary stress.
Before finding Chateau, I had reached out to several clinics and felt overwhelmed and unsure. The moment Summer answered my call, I felt confident we were in the right hands—and I was right. We arrived in France with zero issues.
One very important tip for anyone traveling internationally with pets: yes, the health certificate must be validated within 10 days of travel, but your vet appointment should be scheduled at least one month before your departure. This allows enough time for the USDA to process, endorse, and mail everything back to you. Summer guided us through this timing perfectly.
I also really appreciated that they had us test anti-anxiety medication before travel to ensure the correct dosage. Best advice ever. It made a world of difference knowing exactly what Chester needed—and to be clear, these are not tranquilizers, which are forbidden for international travel. We even had to recheck Chester in Paris for our connecting flight to Nice. He refused additional medication at that point but still did very well. There were no issues—no barking, no complaints from airline staff, and he remained calm throughout the entire process. He was understandably nervous by the time we picked him up in Nice, but he was completely okay. I was nervous about giving him medication in the first place, but testing it ahead of time and following their guidance truly paid off.
Another thing worth mentioning: Chester is an anxious dog when it comes to vet visits. He’s sweet—not aggressive—just scared. The team handled his exam and vaccinations with patience, calm, and confidence. They clearly know how to work thoughtfully with nervous animals, and that meant a lot to us.
I also really appreciated that they offer happy visits, where you can stop in without an appointment just to help your pet feel comfortable with the vet and environment—no exam, no stress, just positive exposure.
Beyond all of that, this is simply an outstanding veterinary office. Everyone is incredibly kind, organized, professional, welcoming, and knowledgeable—what more could you ask for? It’s clearly a locally owned practice, not a corporate chain, and that shows in every interaction. I had a terrible experience at a corporate vet prior to this, and honestly, I’m grateful for it because it led me to Chateau Veterinary Hospital.
Thank you so much to the entire team at Chateau Veterinary Hospital. We truly couldn’t have done this without you. We’re now happily settled and enjoying our life in France.