Ochsner Health Center - West Bank

Ochsner Health Center - West Bank provides excellent care to its patients. The ER team, including receptionists, nurses, transport team, and doctors, are compassionate and show genuine concern for their patients' well-being. They take the time to explain treatment plans and keep patients informed of their progress. The Ochsner 65+ in Marrero is a "dream come true" for seniors, located close to home. The staff makes patients feel comfortable and relaxed in all circumstances, always professional, kind, and sincerely caring. For those needing a hip replacement, Dr. Ryan Charles at the Outpatient Facility Westbank is highly recommended. Every individual encountered had a smile, was respectful and caring, making the experience impressive. Patients have reported feeling treated with dignity and respect, and having painless procedures performed by skilled doctors. The technician for mammograms was wonderful and very attentive, explaining everything. While some staff members may have areas for improvement, such as bedside manner, the overall experience is positive. Some patients have had mixed experiences with certain doctors, citing unhelpful diagnoses.