AAA Covington Insurance and Member Services

I'm torn. They only had one tow truck working the night we needed them, only to find that after waiting hours, it would have been hours more. We took an Uber home and scheduled a time for someone to meet us in the morning. Luckily, my husband was able to diagnose, purchase the part and change the alternator before the truck driver arrived the next morning. When he did, he was super nice and gave us a jump, then we were on our way. They need more trucks working in the evening. Don't bother using their HORRIBLE APP I give that a negative star.

Despite the headaches of trying to get a human on the phone, I was delighted to find out, when I showed up in person, that this location is a one-stop shop for all of your needs. In my particular case, I needed an international drivers permit for an upcoming vacation. In and out in no time and the service by all of the nice ladies was top notch.