About JCPenney
JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they've provided customers with unparalleled style, quality, and value. Browse their variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more with free shipping and curbside pickup available. Explore their new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit their JCPenney Department Store in Richmond, KY to discover a wide range of national brands such as Adidas and Levi's along with their private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Customers have had positive experiences with helpful staff, a wide selection, and affordable prices, though some have encountered less friendly staff at times.
Just wanted to say what a great experience I had dealing with associate Marilyn at the Richmond store 8/10/26. She was knowledgeable, pleasant and very efficient. JCP is lucky to have an employee of her caliber.
just had a great experience in the beauty section!! i’ve been curious about jcp beauty and was pleased to be greeted with help and friendly service 😊 love the selection and thanks for being so kind
I was pretty surprised by this place as this was my first time shopping here (this location). I purchased an item online and staff made it very easy and I was in an out very quickly. I will definitely be doing more online shopping in future here.