About JCPenney

JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they've provided customers with unparalleled style, quality, and value. Browse their variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more with free shipping and curbside pickup available. Explore their new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit their JCPenney Department Store in Richmond, KY to discover a wide range of national brands such as Adidas and Levi's along with their private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Customers have had positive experiences with helpful staff, a wide selection, and affordable prices, though some have encountered less friendly staff at times.

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Reviews for JCPenney

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Feb 2026
I was pretty surprised by this place as this was my first time shopping here (this location). I purchased an item online and staff made it very easy and I was in an out very quickly. I will definitely be doing more online shopping in future here.
Feb 2026
Since starting at JCPenney, I’ve been drawn to the beauty space for months now, and I constantly find myself buying fragrance and cosmetics from Abbie. She is incredibly knowledgeable, friendly, and truly talented when it comes to skin matching.

Abbie takes the time to understand what you’re looking for and makes the whole experience comfortable and personalized. Whether it’s fragrance, foundation, or a full beauty service, she knows her stuff.

If you have any beauty needs, I highly recommend stopping by and having Abbie take care of you — you won’t be disappointed!
Nov 2025
Good selection. Friendly people. I found several unexpected Christmas gifts here. Large selection of Levi’s jeans. Open till 7 on a Sunday night was helpful. Open until 9 other nights.