Sep 2026
Miranda was so very helpful and helped me figure out how to fix a pair of broken glasses. She is kind and so knowledgeable. Thanks Miranda. VIsion first is lucky to have you as an employee!!
About VisionFirst
VisionFirst, located on Poplar Level Road across from Kroger, has been serving the community since 1987. The practice is home to a team of doctors, including Dr. Julie Rallo. Patients praise the office for its excellent service and friendly staff. Many have switched from other eye care providers due to the positive experiences they've had at VisionFirst.
The team is known for their professionalism and ability to effectively address patient concerns. One customer shared a story about a small mishap with their frames, which was quickly resolved by the staff, showcasing their commitment to making things right. The rep who assisted was kind and took responsibility, while the assistant manager provided follow-up support, reflecting their genuine care for patients.
VisionFirst is highly recommended for all eye care needs, with particular praise for the doctors, including Dr. Julie Rallo, who explain everything clearly and are very helpful. Customers have reported positive experiences at every location, noting that the doctors are among the best in Louisville and consistently provide accurate prescriptions.
Reviews
Aug 2026
The staff here is incredibly knowledgeable. They obviously enjoy what they do and have a passion for their profession that translates to a fantastic customer experience. Dr. Starkey makes it easy to talk to him about the changes I’ve had in my vision between appointments and he explains everything thoroughly and in a way that can be understood by even me. Miranda is incredibly patient in helping me find glasses that not only look great but she also lays out all of the options so I can make the most of my eyewear and feel good in them. I will forever recommend giving them a visit if you are looking for someone experienced and personable!!
Jul 2026
10/10 every time. Despite me losing track of time and keeping Sal after closing time, he never made me feel rushed and was a huge help for me with picking out the right frames. Go to these guys!
Photos
Hours
Monday 9AM - 6PM
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 9AM - 6PM
Friday 9AM - 6PM
Saturday 9AM - 2PM
Sunday Closed
Good to know
- walk-ins welcome
- accepts credit cards
- accepts insurance
Location
4202 Poplar Level Road, Louisville, KY 40213
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