About Norton Immediate Care Center - Middletown
The Norton Immediate Care Center - Middletown provides quick and efficient service. Patients report being kept updated on wait times and seen promptly. The staff is consistently praised for their kindness, patience, and willingness to answer questions. Patients feel respected and cared for throughout their visit, from check-in to check-out. The medical providers are also commended for their thoroughness, efficiency, and attentiveness. The center is highly regarded by patients, who describe the staff as incredibly supportive, professional, and knowledgeable. Patients with various medical conditions, such as COPD and sinus issues, have found the care they receive at the center to be a welcome change from previous experiences at the emergency room. The doctors are praised for their kindness and for truly listening to the patients' concerns. The center is known for its prompt service, with patients reporting short wait times and efficient treatment, including breathing treatments, X-rays, and follow-up calls.
I want to say this was one of the best immediate care facilities I’ve been to in a while. From the cleanliness, to the receptionist Aimee making my check in easy for me I was feeling horrible she brought waters out for everyone. To the doctor I saw! Thanks for a great experience!!!
Sharon at the Norton Immediate Care Center was truly exceptional during my husband’s visit. From the moment he arrived, she handled the intake process with professionalism, efficiency, and genuine compassion. She took the time to listen carefully, asked thoughtful questions, and made sure all information was accurate while never making him feel rushed.
What stood out most was her calm, reassuring manner during a stressful time. She treated my husband with kindness and respect and helped us feel confident that he was in good hands before seeing the doctor. Sharon is a wonderful example of how much a caring and attentive intake professional can impact a patient’s...read full review
I went today and they were so good and helpful, MD Shastine M Sharp was patient with us and try to understand and listen to my mom even tho mom was talking in Spanish and I was translating for her. She gave us the medication that mom just needed!