About Aptive Pest Control
Aptive Environmental in Louisville, KY, is a reliable partner for residential pest control, prioritizing customer satisfaction. Their professional exterminators are knowledgeable, courteous, and committed to providing the best service. The team at Aptive displays enthusiasm and dedication in their work, offering innovative solutions for various pest challenges. Clients appreciate the thoroughness of the service representatives, who check in upon arrival, ask about existing issues, and explain the plan of action. Technicians like Julian are noted for their knowledge, effectively addressing issues like carpenter ants by locating nests and applying effective solutions. Another technician was praised for spraying the yard to target pests that moles eat, demonstrating courtesy and clear communication about procedures. Matt also received positive feedback for his attentive service, focusing on customer needs and providing helpful advice on sealing homes. Despite some concerns about punctuality, with technicians occasionally arriving late, Aptive Environmental remains a go-to choice for a pest-free home, especially for those who value their quarterly pest control visits.
When the people come here to spray the outside, they typically send me pictures of what they sprayed. This time, I received no pictures; However, I was not able to let them treat the inside of my house because I was not available. I called the company and they are coming out a second time to ensure that my house is treated properly. This is a fabulous company that I’ve never had an issue with. Great company, great prize and I would recommend it to anyone.
The technician was so quiet didn't even know he was here. Only exterior treatment done, and pictures of locations where applications were done. Check with me before he left. Consider using this company to keep creepy crawlies gone.
Best pest control company that I've dealt with in six years. They are friendly, knowledgeable & professional. Other companies want to treat & charge monthly. Active is flexible & doesn't apply unnecessary treatments or charges. They have proven to being less expensive & the best company that I've experienced!!