About Pal Optical

Pal Optical, established in 1955 by Dr. Herman Abel and his wife, Hennie, is a family-owned optical business located on Main Street. The practice includes an optical store on the main level and a doctor's office upstairs, accessible by a mechanical chairlift for patient convenience. Customers appreciate the personalized care they receive, often noting that they are remembered year after year. The one-on-one attention from the physician sets Pal Optical apart from newer chain stores, where patients feel rushed through different techs and stations. Many long-time customers praise the staff for their helpfulness and the affordability of services, as most work is done in-house, allowing for great deals without relying heavily on limited vision insurance. However, some customers have expressed frustration with the appointment and insurance verification process, finding it inconvenient to repeatedly provide the same information and unable to schedule follow-up appointments while in the office. Despite this, Pal Optical remains a trusted choice for many seeking quality optical care.

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Reviews for Pal Optical

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  • Jun 2026

    Everybody was super nice and respectful. Me and the receptionist chatted about music while I waited and the exam was very thorough. When i went to get my glasses I was greeted and told where to look for my insurance cause they were with patients. When they were done one of the girls came over and helped me pick out some cute frames. Then my glasses were ready the next day and the same girl that helped me choose my glasses called me to let me know.

  • Jun 2026

    Nobody else in town was able to do my glasses. They got high prisms and are apparently hard to do. These guys got me a set of glasses for half what i thought i was gonna pay and instead of 2 weeks they wound up being ready in two days. Thanks guys

  • Dec 2025

    Needed my glasses fast as I broke my only pair. Was told to get there in the morning the earlier the better. I was sat down at a desk and they were able to find glasses that were very similar to my old pair. And they were on my face by 3pm that day. A man named James was even able to put a new arm on my old pair. It doesn't match but it will be a backup if I ever need one instead of just throwing the old ones away.

Hours

Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 6PM
Sunday: Closed

Tips

walk-ins welcome accepts credit cards

Location

1555 East New Circle Road Suite 146, Lexington

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