Having previously experienced two other HVAC companies in Lexington with modest satisfaction, I knew we needed to keep searching for one that we felt comfortable with. That’s when a neighbor recommended KATS. From the moment one of the owners (John) came out and reviewed our heat pump, I felt confident in his expertise in correctly diagnosing our HVAC problems. After Mardy conducted his review, I felt even more comfortable and confident with his recommendation that a new properly sized heat pump was needed to resolve our HVAC issues. Both John & Mardy were very thorough in their explanations that made us feel comfortable with using KATS in resolving our... read full review
January 2026
Always a great experience with KATS. They have installed 3 systems for us...most recently a mini-split for a recently enclosed back porch. Have also used them for maintenance issues as needed. Never disappointed.
September 2025
Excellent from start to finish. We knew our furnace was nearing the end for quite some time and were nervous about such a big purchase since HVAC is not something we know much about. KATS was very accommodating and took as much time as we needed to explain everything going on. Even climbing in the attic with me to talk through everything that was done and returning two days later to install our smart thermostat.
Having previously experienced two other HVAC companies in Lexington with modest satisfaction, I knew we needed to keep searching for one that we felt comfortable with. That’s when a neighbor recommended KATS.
From the moment one of the owners (John) came out and reviewed our heat pump, I felt confident in his expertise in correctly diagnosing our HVAC problems. After Mardy conducted his review, I felt even more comfortable and confident with his recommendation that a new properly sized heat pump was needed to resolve our HVAC issues. Both John & Mardy were very thorough in their explanations that made us feel comfortable with using KATS in resolving our... read full review
Always a great experience with KATS. They have installed 3 systems for us...most recently a mini-split for a recently enclosed back porch. Have also used them for maintenance issues as needed. Never disappointed.
Excellent from start to finish. We knew our furnace was nearing the end for quite some time and were nervous about such a big purchase since HVAC is not something we know much about. KATS was very accommodating and took as much time as we needed to explain everything going on. Even climbing in the attic with me to talk through everything that was done and returning two days later to install our smart thermostat.