Chase Cleaners Inc. offers reliable and affordable services. The business cleans garments, such as queen-sized comforters, and presents them nicely in clear plastic bags with handles. Their staff is friendly, knowledgeable, and accommodating, even in tight timelines. The drop-off and pickup process is easy, with options for those with handicap assistance.
I am a regular customer. I’ve spent almost 300-400 in the first couple months of using them. Was excited to support local business and they did a decent job. Inside does occasionally smell of smoke. But overall had good customer service until I took in suede shoes and they came back a little more ruined. The boss’ words - “Yeah 9x out of 10, stains don’t remove.” Which was not disclosed on paper or in words. I kindly asked for at least half my $ back and was dismissed. Back on the search for a new dry cleaning business - one that is honest up front and has better customer service. Sad to leave this review but hopefully this prevents someone else from wasting… read full review
Feb 2024
4.0★★★★☆
It was $44.52 to get my queen size comforter washed. It came back nice and white and they even put it in a clear plastic bag with handles for me! They were very nice. I dropped it off on a Friday afternoon and picked it up on Thursday so it took four business days.
Sep 2023
5.0★★★★★
Accomidated our tight timeline. Cost was affordable for the number of garments. Friendly and knowledgeable staff. Easy drop off and pickup for those who may need handicap assistance but call if needed ahead of time as they pick up their phone to make arrangements!
