“They are pretty responsive especially this time. Last time they did respond it just took a while, but that was during Covid. I have bought two Mr Cool mini splits. First one failed after a couple months, this one failed after about a year and a half of use not impressed. On this one Angela has been great we shall see how it goes. See picture, not the best time for a failure. Update: Angela and Ingrams passed me onto Mr Cool. Pretty slow process and still haven’t received the replacement part that I will install and hopefully get the thing going again.Update 3/8/24. Installed the board today and still no luck. I’m now have a P4 error coast on indoor unit. Pretty frustrating. We will see how long the next step takes.“
Hvac
“They are pretty responsive especially this time. Last time they did respond it just took a while, but that was during Covid. I have bought two Mr Cool mini splits. First one failed after a couple months, this one failed after about a year and a half of use not impressed. On this one Angela has been great we shall see how it goes. See picture, not the best time for a failure. Update: Angela and Ingrams passed me onto Mr Cool. Pretty slow process and still haven’t received the replacement part that I will install and hopefully get the thing going again.Update 3/8/24. Installed the board today and still no luck. I’m now have a P4 error coast on indoor unit. Pretty frustrating. We will see how long the next step takes.“