About One Choice Mechanical
One Choice Mechanical is a trusted provider of HVAC solutions in the Louisville, Kentucky area, serving customers for over a decade. Their experienced technicians are known for their professionalism, friendliness, and prompt service. They handle everything from routine maintenance to emergency repairs and equipment upgrades, making them a convenient one-stop shop for all HVAC needs. The team is committed to customer satisfaction, often working around busy schedules to ensure quick and reliable service. Customers appreciate their fast response times, with many reporting that help is available within 24 hours. Technicians like Chris and Michael Lokey are praised for being thorough, personable, and transparent about the work being done. They are careful to keep the work area clean and tidy after completing each job, demonstrating their dedication to professionalism. Clients also value their honesty, attention to detail, and willingness to answer questions, making One Choice Mechanical a dependable choice for HVAC services.
Good company that is easy to work with. Response times are good and they have always been able to get someone on site within 24 hours. The technician Chris has been great . He is thorough and clearly explains what is going on. He has been a pleasure to work with.
The technician, Michael Lokey, went above and beyond to make sure I was knowledgeable about the current problem and future status of my ac unit. He was able to repair my unit and then informed me of some future options to consider.
I am so grateful to have found One Choice Mechanical! We came back home from a few days travel to find our house temperature over 10 degrees warmer than we normally have it. I reached out to OCM via their online form last night and was so pleased to have a rep reach out to me shortly thereafter. We were able to get on the books this morning, and they were communicative at every stage. Our rep Michael was friendly, funny, and thorough, helping me understand every step of the process of our AC repair. I've also been meaning to pull the trigger on annual maintenance and this was finally the push I needed! Looking forward to having more regular maintenance to have fewer emergencies...read full review