About Ulta Beauty
Ulta Beauty is a large beauty retailer offering over 25,000 products from 500 brands. The store is neat and organized, making it easy to navigate. Customer service is generally friendly and attentive, with staff members who are knowledgeable about the wide range of products they carry, including popular brands. Customers appreciate how the staff makes them feel welcome and comfortable, often going above and beyond to assist, such as showing all options for specific products or helping find what they need. Some customers have noted that despite the busy environment and occasional issues like sale items being unavailable or deceptive pricing, the store remains a favorite for beauty lovers. The store also offers hair, skin, and makeup services at The Salon, enhancing the overall shopping experience.
Jersi was so helpful and kind. I asked her to point me in the direction of some items and she graciously helped me to them and showed me where they were on the shelf. She was very pleasant and her customer service was outstanding!
They always greet me. Someone on the floor always asks if I need assistance. The prices are high but normal to everywhere else and haven't had sales on any of the items I've wanted unfortunately. They would do well to have more sales, specials, and other promotions for in store items. They do have quite a clearance selection, it's just too much to get through, though appreciated.
Went into this store hoping to get just some toner for my blonde in my hair and was approached by Raymond and he was EXCEPTIONAL. So kind and helpful and even helped with some freebies of other perfume products we were interested in. Helped find the best toner mask. Wish we didn't live so far away. Can't wait to return!