I am writing to express our satisfaction with your excellent service. We have been using your services since 2020 and have not encountered any issues. Your customer care response has also been excellent.
January 2024
Simple & easy. All our information has been kept safe & secure. We are able to fill in new forms with kept info from year before. Make a couple of updates and file. Simple & easy
February 2021
UPDATE:After much time spent on the phone leaving messages and writing emails in regards to this matter, I did receive a full refund.I chose the $ 9.99 option for our 2290 for a farm truck that doesn't even pay taxes just so we could get our new tabs since the IRS is so backed up this year. I normally fill and mail this form in myself. I was charged $99.99 not only once but twice! I have contacted them several times to get my $ 189.99 back by phone with no response and email with the response "I'll look into this and get back to you" still waiting for that! DO NOT Recommend and will not use again!
I am writing to express our satisfaction with your excellent service. We have been using your services since 2020 and have not encountered any issues. Your customer care response has also been excellent.
Simple & easy. All our information has been kept safe & secure. We are able to fill in new forms with kept info from year before. Make a couple of updates and file. Simple & easy
UPDATE:After much time spent on the phone leaving messages and writing emails in regards to this matter, I did receive a full refund.I chose the $ 9.99 option for our 2290 for a farm truck that doesn't even pay taxes just so we could get our new tabs since the IRS is so backed up this year. I normally fill and mail this form in myself. I was charged $99.99 not only once but twice! I have contacted them several times to get my $ 189.99 back by phone with no response and email with the response "I'll look into this and get back to you" still waiting for that! DO NOT Recommend and will not use again!