No matter who helps me, each time I go there they have great customer service as well as being vary knowledgeable of the workings of there warrenties. I've also seen them be vary patient with hard to work with customers. These qualities are disappearing these days from companies not willing to invest in there people and bad management priorities.
January 2025
We were helped when we came into the store. We were able to pick two different sets of frames. Got two different lens packages. They were at a great price. I got one pair right away and will have to wait on the second. The employees were both very helpful. We got excellent service. Got the latest in technology in both the frames and lenses. Would recommend them to any one looking for a new pair of glasses.
December 2024
Eyemart Express in Wichita at 21st and Maize was an experience I am still telling people about...Leia was my customer service representative, and she was amazing...she explained everything to me...I had just visited my eye Dr. and I had a new eye prescription in hand...my previous experience with purchasing eyeglasses is expensive and time, waiting for the new glasses to arrive...so...this whole experience made me feel like I was being PUNKED on camera, to get my reaction...every step of the transaction only made me wonder "HOW CAN THIS BE SUCH A GREAT DEAL!!!" Leia explained the special promotion Eyemart Express was providing at the time, which to me was... read full review
No matter who helps me, each time I go there they have great customer service as well as being vary knowledgeable of the workings of there warrenties. I've also seen them be vary patient with hard to work with customers. These qualities are disappearing these days from companies not willing to invest in there people and bad management priorities.
We were helped when we came into the store. We were able to pick two different sets of frames.
Got two different lens packages. They were at a great price. I got one pair right away and will have to wait on the second. The employees were both very helpful. We got excellent service. Got the latest in technology in both the frames and lenses. Would recommend them to any one looking for a new pair of glasses.
Eyemart Express in Wichita at 21st and Maize was an experience I am still telling people about...Leia was my customer service representative, and she was amazing...she explained everything to me...I had just visited my eye Dr. and I had a new eye prescription in hand...my previous experience with purchasing eyeglasses is expensive and time, waiting for the new glasses to arrive...so...this whole experience made me feel like I was being PUNKED on camera, to get my reaction...every step of the transaction only made me wonder "HOW CAN THIS BE SUCH A GREAT DEAL!!!" Leia explained the special promotion Eyemart Express was providing at the time, which to me was... read full review