Ascension Via Christi Home Medical on Washington

Ascension Via Christi Home Medical in Wichita, Kansas, provides durable medical equipment (DME) to individuals with prescriptions. They work with doctors and home health care teams to ensure patients receive the proper equipment. The company delivers, sets up, and educates patients and their families on the safe use and care of their equipment.

Patients report positive experiences with the delivery technicians, who are described as professional and caring. After-hours service is available, and the team assists with any issues promptly.

One patient appreciated the efficiency and clear explanations provided during their appointment. They found the staff polite and helpful, with all necessary information readily available. The company also offers mail order and return options, with a 30-day return policy.

However, another patient encountered difficulties contacting the company by phone after their initial purchase of a CPAP machine. While they received persistent calls regarding supply renewals, they experienced a lack of communication subsequently. The patient also faced challenges with a recently recalled machine due to small, unreadable instructions.