Really wish they would reintroduce online booking for the salon. Half of the people I've seen come in are unaware the salon even exists. Definitely needs to be better advertised.
May 2022
Yikes. I'm a nonprofit animal rescue curator and veterinary professional. I decided to take two of our adoptables in for a bath after they swam at Shawnee Lake. I asked up front if there was a rescue discount and was informed that there isn't. Of course, just after paying for the baths, the prompt on Petco's credit card machine read: would you like to help us save animals? Well, Petco. Would YOU like to help ME save animals? Come on now. The bath station was atrocious. Hair all over the floor, hair all in the tubs and drains. Hair covered the walls and steps, as well. Suffice it to say, no one had bothered cleaning and it looked like at least 3 customers... read full review
February 2021
Staff aren't very friendly and seem to only be there for a paycheck. Stopped carrying several items I used to purchase frequently so I have started going to PetSmart, jungle house in Lawrence of safari pets. Used to be so much different and enjoyed shopping there before they moved locations this year.
Really wish they would reintroduce online booking for the salon. Half of the people I've seen come in are unaware the salon even exists. Definitely needs to be better advertised.
Yikes. I'm a nonprofit animal rescue curator and veterinary professional. I decided to take two of our adoptables in for a bath after they swam at Shawnee Lake. I asked up front if there was a rescue discount and was informed that there isn't. Of course, just after paying for the baths, the prompt on Petco's credit card machine read: would you like to help us save animals? Well, Petco. Would YOU like to help ME save animals? Come on now. The bath station was atrocious. Hair all over the floor, hair all in the tubs and drains. Hair covered the walls and steps, as well. Suffice it to say, no one had bothered cleaning and it looked like at least 3 customers... read full review
Staff aren't very friendly and seem to only be there for a paycheck. Stopped carrying several items I used to purchase frequently so I have started going to PetSmart, jungle house in Lawrence of safari pets. Used to be so much different and enjoyed shopping there before they moved locations this year.