About Firestone Complete Auto Care
Firestone Complete Auto Care in Shawnee, KS has been serving the community with their vehicle needs since 1926. They offer a wide range of services, including tire sales, maintenance, and repairs, providing solutions for every make and model. Customers appreciate their honest and transparent approach, as they stand behind their work and warranties. The team is known for their exceptional service, attention to detail, and commitment to customer satisfaction. Reviewers mention fair pricing, excellent communication, and a clean, nice lobby. While some customers have noted wait times for services like oil changes and tire rotations, they still commend the quality of the work done. The team's integrity is highlighted, as they go above and beyond to ensure vehicles are repaired correctly, often without additional costs. With a reputation for reliable and affordable auto care tailored to individual needs, Firestone Complete Auto Care remains a trusted choice for Shawnee residents, especially noted as the preferred location for various vehicle services.
The technicians are always helpful and accommodating. My battery failed and they were able to change it the next day. As I was checking out, the tech found a coupon I could use that reduced my bill by 10%. They never push unwanted repairs, only recommend (gently) what should be addressed in the near future.
Firestone has the best customer service and technicians. They treated my new wheels with the upmost respect by perfectly mounting my new tires without a single scratch! Also, setting up my appointment, credit card, and tire purchase was very easy. I will choose Firestone for future auto work!
They fixed the flat, which was great and a good price. However, my appointment was at 2:00, but they didn get my car in until 2:30. There was one car in a bay and three workers. So, I don't know why it took so long to get started on my car. I was there over an hour.