About Crash Champions Collision Repair
Crash Champions Collision Repair is a trusted and professional team that provides exceptional service from start to finish. With a modern and spectacular facility, they offer free professional estimates and back every repair with a written lifetime guarantee. Customers praise the helpful, kind, and professional staff, who keep them informed throughout the repair process. The team is certified and has earned the trust of leading insurance providers. Recent reviews highlight the great quality of work, with customers noting the fantastic job on repairs and the management's personal involvement to ensure the best possible service. However, some customers have experienced issues with punctuality and communication, with delayed part orders and a lack of follow-up. Despite these occasional challenges, the majority of customers express satisfaction with the personal touch provided by the staff.
I recently had my vehicle taken in due to being rear-ended. From the start, Sarah at the front desk made sure to get the check from the insurance taken care of and to let Zach know that I was ready for a walkaround to discuss the damages, the possibilities of hidden damages, and an estimated time frame of completion.
Zach and the team did a great job keeping in touch with me throughout the process, and Zach made sure to reach out to the insurance company to let them know about additional damages that needed to be repaired while I didn't have to worry about that either. Zach also made sure to do another walkaround with me after the repairs to make sure everything...read full review
LISTEN, I will recommend this location to anyone I come across that is in need of repairs. I got my brand new 2024 Honda Civic in October, and was hit on my driver side on the highway in March. The airbags deployed and I had various parts that needed to be replaced. I chose Crash Champions due to the fact that my insurance recommended them as they work on a lot of Hondas. Luis was my first contact and Blake was assigned to my case. They both made me feel at peace considering it was my first wreck. I was kept up to date regularly so I was never guessing what was happening at the shop. They made sure that when it was time to pick up my vehicle, that it was PERFECT. I mean,...read full review
Chose this place for my insurance claim due to the good reviews. The repairs looks great. Had an issue with the claims that turned into an issue which eventually had to have the supervisor involved, but it was resolved without further incident.
I’d still recommend this place for repairs.