About Cates Heating & Cooling Home of The Lifetime Labor Warranty
Cates Heating & Cooling has been a trusted provider of A/C repair and HVAC services since 1973. Customers praise their quality technicians for delivering honest, punctual, and quick solutions, especially after negative experiences with larger, corporate companies. The technicians work thoroughly and carefully, ensuring all repairs and replacements are done correctly and testing units to confirm proper operation. The team includes skilled professionals like Jacob, who recently performed a masterful Spring tune-up with a friendly and professional attitude. Customers appreciate the helpfulness of staff members such as Greg, the salesperson, who followed up to ensure smooth installation of a new furnace. Luke Ochs coordinated a follow-up visit from Lead Installer Vincent Polanski, who made helpful adjustments to the air filter on the furnace, demonstrating resourcefulness and excellent customer service. Overall, Cates Heating & Cooling is seen as a reliable and honest company that provides high-quality work without shortcuts. Their dedication to customer satisfaction and professional service makes them a highly recommended choice for HVAC needs.
Cates kept me posted by text from the initial call to when the technician arrived at my home. Very convenient.
Both times I have called on Cates to help me, they have been very helpful, knowledgeable, and honest. Highly recommended. Thanks guys!
I got Carlos with Cates!!! for my HVAC maintenance check-up in July/2026. He was knowledgeable, very thorough, timely, answered all my questions, and friendly. Cates has been my go to for my HVAC for 10+ yrs. I've been very happy with their services and products. Carlos made it an even better experience. He's a bonus asset for the Cates Team. Thank you Cates & Carlos so much!!