About Cates Heating & Cooling Home of The Lifetime Labor Warranty
Cates Heating & Cooling has been a trusted provider of A/C repair and HVAC services since 1973. Customers praise their quality technicians for delivering honest, punctual, and quick solutions, especially after negative experiences with larger, corporate companies. The technicians work thoroughly and carefully, ensuring all repairs and replacements are done correctly and testing units to confirm proper operation. The team includes skilled professionals like Jacob, who recently performed a masterful Spring tune-up with a friendly and professional attitude. Customers appreciate the helpfulness of staff members such as Greg, the salesperson, who followed up to ensure smooth installation of a new furnace. Luke Ochs coordinated a follow-up visit from Lead Installer Vincent Polanski, who made helpful adjustments to the air filter on the furnace, demonstrating resourcefulness and excellent customer service. Overall, Cates Heating & Cooling is seen as a reliable and honest company that provides high-quality work without shortcuts. Their dedication to customer satisfaction and professional service makes them a highly recommended choice for HVAC needs.
Don and Brian were very professional in their manner servicing my air conditioner for maintenance. They arrived on time, were very friendly and kept me informed on what they were doing the entire time. I would highly recommend Cates for your heating and cooling needs.
Walter explained everything that needed to be done. He is a great technician. I will be requesting him again. It is a pleasure doing business with Cates. Easy appointment set up online. Even came a day early!
Grateful to Cates for getting our system up and running-quickly! Their technicians are always knowledgeable and very polite. Randy (the after hours tech) was beyond helpful and my husband, who rarely comments said, “If I could give him 10 out of 5 stars, I would” Check out their yearly maintenance program. It’s worth it.