Reviews for Cates Heating & Cooling
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Google: 4.7/5
Facebook: 4.5/5
BBB: A+
Nextdoor: 115 ❤️
Cates Heating & Cooling
14361 W 96th Terrace, Lenexa
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Dillin was very professional, charming and hard working. I hardly noticed them working, they were very quiet and kept the house clean. We immediately noticed the difference with the new system working.
Over the MLK holiday weekend, with the extremely cold weather, my brand new furnace began to malfunction. I called Cates on Saturday and Vincent was here by noon. He got the furnace running, but was concerned that the problem might not be solved. He left his contact information in case of further problems. Mid-afternoon, it was clear that the furnace was still not heating correctly. Vincent returned and worked diligently to determine what the problem was. He stayed for several hours to make sure we had heat and our pipes wouldn't freeze overnight. He also diagnosed the problem and corrected it so that we have had no further issues. He went above and beyond to help us...read full review
Several family members use Cates Heating & Cooling and we decided to come back for a seasonal tune-up after using them in the past. We got onto the schedule within a week and just wrapped up our appointment with Kyle Adams. He was awesome. He was on time, ensured everything was running smoothly, he reattached our furnace cover, and replaced our humidifier filter. He couldn't have been nicer and worked efficiently. We've always had great help from Cates, and we'll be asking for him moving forward!