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Reviews for Pella Windows & Doors of Topeka
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Pella Windows & Doors of Topeka
4931 W 6th St #122, Lawrence
Directions Call Website Suggest an Edit
4931 W 6th St #122, Lawrence
Directions Call Website Suggest an Edit
We are very pleased with our service with Pella. Although it took a while for the product to arrive, that was explained prior to making the order, due to production delay with COVID and all. Installation went well, very friendly, prompt and well trained workers. Even with unexpected rains, they were prompt to finish the job within the same week. Excellent products and service.Services: Sliding glass door installation & replacement
Your repair technicians are top notch guys! They were courteous, knowledgeable, and paid attention to detail. However, the office staff in Topeka is unqualified. They never asked for a picture of my door, which would have helped them order the right part from the beginning. So, first repairman comes with wrong part. He correctly fills out an order form. Second repair man comes with wrong color part (order error not a request error). I requested service on my door in June. It is now September and my door is still not fixed! The cost of wrong parts being thrown away and repairmen coming for no reason cost this company money that Pella passes on to customers. I think their... read full review
Excellent service from salesman Phil Weaver with Pella. Phil was very knowledgeable with the products and was able to speak to the different options available. He showed up on the install date to check on progress from the installers (PDQ Construction) and was able to answer any questions we had. PDQ did an amazing job on the install and the crew was very professional. A+ work, Thanks!