About Tanglewood Family Medical Center - Derby
Tanglewood Family Medical Center is highly praised for its caring and attentive staff. Patients appreciate that providers take their time to listen and genuinely understand their concerns, making every visit a positive experience. The team is described as friendly, professional, and compassionate, with staff members always helpful and polite at the front desk. Many patients have seen multiple providers at the center and consistently report feeling supported, never rushed, and heard. Dr. Pankaos is particularly loved for his kindness and attentiveness, along with his nurse. Emily Shaffer is highlighted as one of the best providers, managing care for weight loss, mental health, and women’s health with a thoughtful approach. Patients value her knowledge, kindness, and the time she takes to ask meaningful questions, which helps address root issues instead of just symptoms. Overall, the clinic is known for providing excellent service, minimal waiting times, and thorough care. Patients feel confident recommending Tanglewood Family Medical Center to friends and loved ones, citing it as a place where they receive genuine, supportive, and high-quality healthcare.
I absolutely love Tanglewood Family Med. I’ve had the chance to see almost every provider at one time or another. They are hands down the best and really take their time and listen. I would recommend this group to anyone.
~Lisa
I've been a patient, at Tanglewood Family for many years. I have had several doctors, always a great experience. Staff is friendly and professional. They LISTEN to you, and they are very compassionate, and understanding. I've had Dr Pankaos for a few years years now, and I love him and his nurse Whitney. From the staff, to doctors. I would highly recommend them to my friends and loved one.
Emily Shaffer is truly one of the best providers I’ve ever worked with. She manages my care for weight loss, mental health, and women’s health, and she has made such a positive difference in my overall health journey.
In previous years I saw several family doctors, and none of them ever really tried to get down to the core of what was going on. It often felt like they were just throwing medications at symptoms instead of listening and figuring out the root of the issue. Emily is completely different. She truly listens, asks thoughtful questions, and works with you to find real solutions.
I never feel rushed during appointments, and I always feel heard...read full review