They have always been very kind and helpful for the past 12 years I gone to them.
Sarah Mills
Oct 2025
Dr. Waite is professional and goes above and beyond to address vision concerns. The staff is helpful and clinic is clean and neat.
Lauren Cross
Feb 2025
Dr. Waite and his staff were great with my 1 year old! This is a new experience for us and they made it as seamless as possible!
LaShon Turner
Jan 2024
Highly recommend! I had an excellent experience with Dr. Waite and his team. Victoria was extremely helpful with picking out frames. Thank you!!
Sarah Hanback
Sep 2023
The women who takes you back before the initial exam is very polite. The receptionist is so rude. I have been in customer service for years and this women has none. The first appointment my son had I thought maybe she was having a bad day, but this second time confirmed it's just her. She makes you feel like your disrupting her and gives attitude with her responses. I told her she was rude to me every time I come in and she scoffed at me and said "mam take a seat." Being that there is only 2 eye doctors in town I can see how she keeps getting away with it.
SD70ACEJM
Aug 2023
Does a great job and even finds things others can't highly recommended
Kaylee Thacker
Mar 2023
Tried calling to check in on the status of my glasses but the phone call wouldn’t go through? Said it couldn’t be completed as dialed and to try redialing because the number wasn’t correct, so then I came to google and called the number linked, to make sure it was correct and it was correct. Did your guys phones get shut off? What’s going on? I’m just trying to see when my glasses are coming in and it won’t let me through to ANYONE.
Jarrod Toothman
Jan 2023
The short haired blonde lady at reception is unpleasant rude and unhelpful. She treated me like a nuisance to her and I left relieving no care even though my insurance is accepted everywhere in or out network. She seemed lazy like she didn't want to do the work necessary to get me seen. I will be never returning to Dr. Waite even though I value his service, his staff ruined a 10 year long relationship with their failure to assist or explain why I couldn't be seen.
Thea Stoneberger
Jan 2023
The lady at the front desk is very rude, curt and very disrespectful in person as well as on the phone. Instead of helping me and giving me information so i can understand better. She gave me attitude. My appointment was 3 months out and they wouldn't even give me an extra pair of contacts while waiting for my appointment.Plus they won't honor a prescription that was not outdated due to having an eye problem I had to go to the university of Kansas health system.
Diane Litke
Mar 2020
I fell and twisted my glasses. I called this morning and they had me come right up. They fixed them right away and were so nice and accommodating. No charge.
Patrick Schooley
They have always been very kind and helpful for the past 12 years I gone to them.
Sarah Mills
Dr. Waite is professional and goes above and beyond to address vision concerns. The staff is helpful and clinic is clean and neat.
Lauren Cross
Dr. Waite and his staff were great with my 1 year old! This is a new experience for us and they made it as seamless as possible!
LaShon Turner
Highly recommend! I had an excellent experience with Dr. Waite and his team. Victoria was extremely helpful with picking out frames. Thank you!!
Sarah Hanback
The women who takes you back before the initial exam is very polite. The receptionist is so rude. I have been in customer service for years and this women has none. The first appointment my son had I thought maybe she was having a bad day, but this second time confirmed it's just her. She makes you feel like your disrupting her and gives attitude with her responses. I told her she was rude to me every time I come in and she scoffed at me and said "mam take a seat." Being that there is only 2 eye doctors in town I can see how she keeps getting away with it.
SD70ACEJM
Does a great job and even finds things others can't highly recommended
Kaylee Thacker
Tried calling to check in on the status of my glasses but the phone call wouldn’t go through? Said it couldn’t be completed as dialed and to try redialing because the number wasn’t correct, so then I came to google and called the number linked, to make sure it was correct and it was correct. Did your guys phones get shut off? What’s going on? I’m just trying to see when my glasses are coming in and it won’t let me through to ANYONE.
Jarrod Toothman
The short haired blonde lady at reception is unpleasant rude and unhelpful. She treated me like a nuisance to her and I left relieving no care even though my insurance is accepted everywhere in or out network. She seemed lazy like she didn't want to do the work necessary to get me seen. I will be never returning to Dr. Waite even though I value his service, his staff ruined a 10 year long relationship with their failure to assist or explain why I couldn't be seen.
Thea Stoneberger
The lady at the front desk is very rude, curt and very disrespectful in person as well as on the phone. Instead of helping me and giving me information so i can understand better. She gave me attitude. My appointment was 3 months out and they wouldn't even give me an extra pair of contacts while waiting for my appointment.Plus they won't honor a prescription that was not outdated due to having an eye problem I had to go to the university of Kansas health system.
Diane Litke
I fell and twisted my glasses. I called this morning and they had me come right up. They fixed them right away and were so nice and accommodating. No charge.