Wow I was so wrong about this place. It came with mixed reviews so I thought I would give it a try. I feel do bad for my baby he has been having so many issues. The nurses wanted to argue with me regarding APOQUELL lol cuz everyone just wants to pay hundreds of dollars a months for this for no reason.. They saw him in the office a few days prior but needed to CONFIRM they he had a valid script for the Apoquell smh cuz Allivet would contact them and not have had a previous script that they shared with them that literally expired 2 weeks ago!!! So now he is OUT of his meds and is going to be miserable till I can get him in at a capable vet!!! The office manager Chelsea... read full review
December 2022
The Vets are great here. Dr. Steph knows how to be an advocate for your animal. I give her 5 stars but the receptionists are a joke and are the face of this facility. You will not notice this if you have a healthy pet. If you have a pet with health concerns, and your interactions with this place increases, you experience it frequently. I have been given the wrong medical records for my dog. I have been given wrong prescriptions with no explanation. Ordered my dogs immunotherapy shots and after a month had passed, they were yet to be ordered, this is crucial for quality of life for my dog but they did take out payment right away. I have called for a shampoo that you can... read full review
May 2022
My review is lengthy, but important. It's in the photos. For those of you who stay with them, I hope they are different now.
Wow I was so wrong about this place. It came with mixed reviews so I thought I would give it a try. I feel do bad for my baby he has been having so many issues. The nurses wanted to argue with me regarding APOQUELL lol cuz everyone just wants to pay hundreds of dollars a months for this for no reason.. They saw him in the office a few days prior but needed to CONFIRM they he had a valid script for the Apoquell smh cuz Allivet would contact them and not have had a previous script that they shared with them that literally expired 2 weeks ago!!! So now he is OUT of his meds and is going to be miserable till I can get him in at a capable vet!!! The office manager Chelsea... read full review
The Vets are great here. Dr. Steph knows how to be an advocate for your animal. I give her 5 stars but the receptionists are a joke and are the face of this facility. You will not notice this if you have a healthy pet. If you have a pet with health concerns, and your interactions with this place increases, you experience it frequently. I have been given the wrong medical records for my dog. I have been given wrong prescriptions with no explanation. Ordered my dogs immunotherapy shots and after a month had passed, they were yet to be ordered, this is crucial for quality of life for my dog but they did take out payment right away. I have called for a shampoo that you can... read full review
My review is lengthy, but important. It's in the photos. For those of you who stay with them, I hope they are different now.