I purchased a new gas range and installed it at home, but the flame height was extremely high despite adjusting it as low as it would go, and there was a constant gas smell when the oven was on. I called Whirlpool customer service and they told me they would find a local repair service they partner with to come look at it. I received a phone call from Heather at Bob's Repair Service a week later and she had all the information from Whirlpool, all I had to do was verify my address. She scheduled the visit for the very next day. Byron arrived at my house prepared with an understanding of what I had already shared with Whirlpool and got straight to work. He was professional... read full review
July 2024
FIRST time needing them!! Got me in the same week AND a day early because they were ahead of schedule! The tech was in and out within 10 minutes with my oven fixed!!! SUPER AFFORDABLE!!
*****HIGHLY RECOMMEND *****
May 2024
Byron was incredibly helpful, quick and friendly when coming out to diagnose my washing machine. Not only was he knowledgeable but communicated it's exact issues clearly. I felt that he looked out for my best interests by suggesting to buy a new machine rather than paying them to repair it given the part and labor costs. I felt that paying to have my washer diagnosed was well worth the value rather than blindly going after a new machine.
I purchased a new gas range and installed it at home, but the flame height was extremely high despite adjusting it as low as it would go, and there was a constant gas smell when the oven was on. I called Whirlpool customer service and they told me they would find a local repair service they partner with to come look at it. I received a phone call from Heather at Bob's Repair Service a week later and she had all the information from Whirlpool, all I had to do was verify my address. She scheduled the visit for the very next day. Byron arrived at my house prepared with an understanding of what I had already shared with Whirlpool and got straight to work. He was professional... read full review
FIRST time needing them!! Got me in the same week AND a day early because they were ahead of schedule! The tech was in and out within 10 minutes with my oven fixed!!! SUPER AFFORDABLE!!
*****HIGHLY RECOMMEND *****
Byron was incredibly helpful, quick and friendly when coming out to diagnose my washing machine. Not only was he knowledgeable but communicated it's exact issues clearly. I felt that he looked out for my best interests by suggesting to buy a new machine rather than paying them to repair it given the part and labor costs. I felt that paying to have my washer diagnosed was well worth the value rather than blindly going after a new machine.