I arrived at noon on a Thursday and the waiting room was totally empty. I checked in and filled out my paperwork with one of the receptionist at the front (she had long dark brown hair), she was honestly less than friendly, but I just kept being polite and upbeat, she didn’t really give me many instructions so I asked a few questions since I’ve never been drug tested or used their facility before, her answers were short and she seemed a little annoyed by my questions. Once I got called back though (after only waiting about 20 minutes) the nurses who did the actual drug test (Jennifer and Michael) were so kind and friendly!! We chit chatted a bit after my test about our kids and Jennifer explained everything so well and patiently answered my questions. I think overall it wasn’t a horrible experience, the facility was clean. I’d just recommend researching their peak hours before going in and try not to let the one receptionist ruin your day haha the other one that I unfortunately didn’t get to work with seemed much more pleasant.
About Beacon Occupational Health South Bend
Beacon Occupational Health South Bend is a professional and efficient medical facility that provides a positive experience for its clients. The reviews highlight the clinic's quick service, with patients being seen within 10-40 minutes. The staff is described as friendly, helpful, and professional, with the nurses and medical providers going above and beyond to ensure a comfortable visit. The facility is also praised for its cleanliness and welcoming environment. Overall, Beacon Occupational Health South Bend is a reliable and patient-focused healthcare provider that delivers a seamless experience for those in need of occupational health services, such as drug screenings and CDL physicals.
Reviews
Experience was quick, friendly, and thorough. Front office was friendly and informative. Medical staff and NP very friendly and thorough. Appointment was about an hour en total - which is to be expected for DOT walk-in.
The worst!! Even when you get there early and there are only a couple people in the lobby, expect HOURS long waits. Even worse they clearly don't care, which was evident from their rude attitudes. Read the reviews, it's an issue and they know it. Reviews seem to get the standard cookie cutter reply.
Photos
Hours
Monday 7AM - 5PM
Tuesday 7AM - 5PM
Wednesday 7AM - 5PM
Thursday 7AM - 5PM
Friday 7AM - 5PM
Saturday Closed
Sunday Closed
Location
2301 North Bendix Drive Suite 500, South Bend, IN 46628
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