About Ace Hardware Home Services
Dick Hill & Son Heating & Air is a family-owned business serving Eastern Indiana and Southwestern Ohio since 1953. They specialize in heating and air conditioning sales, installation, service, and repair for both residential and commercial customers. Customers consistently praise the technicians for their professionalism, friendliness, and clear explanations. The team is known for arriving on time and taking the time to thoroughly diagnose issues. Their service is prompt, and the technicians do a fantastic job, working hard to determine what the problem is. They are very professional, courteous, and knowledgeable, fixing issues quickly and efficiently. They clean up after themselves and verify repairs are complete before leaving. Many customers have expressed their satisfaction with the smooth and professional HVAC installation process, noting that the team respects their homes and ensures they understand how to use the new system. Alec Hicks is highlighted as an amazing technician who goes the extra mile to teach customers about air quality, contributing to the longevity of their systems. Overall, the company is highly recommended for anyone considering HVAC services.
Ace came through during the hottest week of the year so far. I have an old system and needed refrigeration added. Nick told me the quickest way to get me some cool air into my house until I was able to replace my system. He was very personable and efficient. Would recommend to anyone.
Ray arrived earlier than expected and was very professional. The job required some extra effort to accomplish due to difficult equipment access but Ray handled it without pause or complaints despite a busy schedule for the day. We appreciate his skills and diligence.
This past week our AC went out on one of hottest nights. We Ace Home Services, on call number, Ray, technician responded. He came out and repaired the unit enough to get us through the night. It was also determined we needed a new HVAC system related to the age of existing one. The next morning, Mike, Comfort Advisor came out to explain options and unit purchased. Then the next day, technicians Steve, Xander, Travis, and Chris came to install the new system. All were professional, knowledgeable, and considerate. This company is highly recommended. We will use their services again. Dave and Joy Turney.