Mar 2026
The staff was awesome. They showed concern for my well being just like j have been a regular patient there my entire life. They took time to listen,and to explain every step of the way.
About Baptist Health Urgent Care - Charlestown Road
Baptist Health Urgent Care is a highly recommended healthcare facility known for its exceptional service and caring staff. Patients consistently praise the staff's professionalism, attentiveness, and genuine concern for their well-being. The doctors and nurses take the time to listen to patients, explain treatments thoroughly, and ensure a positive experience. The facility is efficient, with short wait times, and the staff is consistently described as very kind, friendly, and helpful. Patients leave with a sense of gratitude for the great care they received and would recommend them if you need urgent care for when you’ve been sick or have had minor accidents.
Reviews
Nov 2025
I came in today after dealing with full, stuffy ears and the staff was so friendly and helpful. Cassidy, the Physician Assistant, and her team, made the ear wax removal process so easy and gentle. That was the easiest and smoothest ear procedure I have ever had done and I've had that procedure done at least a half dozen times. I will definitely be back. Thank you so much, Cassidy and team!
Sep 2025
I easily set up an appointment via my chart. I arrived 15 min before I was told them I would arrive. Everyone was courteous and I didn't have to wait very long before I was taken to an exam room. The NP Cassidy was very attentive, she prescribed a medicine and took the time to explain what other medicines I could and should not take with her prescription. In all my years, that was the first time some did that.
Photos
Hours
Monday 8AM - 8PM
Tuesday 8AM - 8PM
Wednesday 8AM - 8PM
Thursday 8AM - 8PM
Friday 8AM - 8PM
Saturday 9AM - 5PM
Sunday 9AM - 5PM
Location
5130 Charlestown Road Ste 2, New Albany, IN 47150
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