JCPenney

$$ • Department Store, Women's Clothing, Children's Clothing

6501 Grape Rd, Mishawaka, IN 46545

About JCPenney

JCPenney is a well-known retailer that offers a wide range of products, including apparel, home furnishings, footwear, jewelry, and accessories for kids, men, and women. The store is popular for its amazing sales on shampoo and clothing, with often discounted prices on items like Paul Mitchell shampoo bottles and gift sets. Customers appreciate the friendly and knowledgeable staff, even if some are under 18, who help shoppers find good deals and provide helpful service. The store's clearance section is a good place to find discounts, although some customers feel prices can still be high and coupons have limitations, especially for credit card users. Staff members like Cristal have been praised for their excellent customer service, especially during busy times, with her going above and beyond to assist customers. Additionally, the store’s managers, such as Leslie, are known for understanding and helping customers with returns, even when the return window has closed, which many find very helpful. Overall, JCPenney is a store where customers can find good deals on shampoos, clothing, and more, supported by friendly staff and helpful managers.

Photos

Add a Photo
JCPenney
View All Photos

Reviews for JCPenney

Write a review
  • Feb 2026

    Liked what I bought. Great value. Got the sale price after the sale was over. They forgot to pull the sign. $35.00 additional off by opening an account. Win win. Only complaint , it's just like Lowe's and other stores. NO ONE AROUND TO HELP !!!! Love to vent, have a great day.

  • Nov 2025

    JCP Salon: I’ve been going to Marissa for 4 months now she’s a great stylist always has the right recommendations for my color and takes her time to make sure I’m getting the best results for my dry hair. Her shampoo service was very relaxing and I will keep going to jcp the atmosphere is very pleasant. Thank you Marissa for taking care of me.

  • Nov 2025

    Haven't been to Penny's in years, but saw advertised that they had a necklace and matching (lab) sapphire tie pin which I wanted for a 65th wedding anniversary gift.

    The necklace charm was very tiny, and there were ZERO tie pins, so I was disappointed, ended up going elsewhere.

Hours

Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 8PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 7PM

Tips

in-store shopping curbside pickup accepts credit cards private lot parking bike parking

Location

6501 Grape Rd, Mishawaka

Directions Call Website Suggest an Edit