About Thermo King Midwest
Thermo King Midwest is highly praised for its excellent service and friendly staff. Customers appreciate how quickly the team takes in units for service, often providing same-day assistance without appointments. The mechanics are described as knowledgeable, professional, and patient, capable of handling various issues such as refrigerant leaks, APU problems, and routine PM service. Many reviews highlight the staff's willingness to go above and beyond, even helping during emergencies and working through lunch to get customers back on the road quickly. The team’s thoroughness in reviewing previous repairs and invoices demonstrates honesty and dedication to proper repairs. Customers consistently mention their satisfaction with the quick turnaround times, with some being in and out within just a few hours. Overall, Thermo King Midwest is regarded as a trustworthy and top-notch location, with many customers recommending it highly for its quality service and friendly, helpful personnel.
I’m absolutely satisfied with the result. I came in this morning for PM service, and they took the unit in right away. Thank you for valuing both my time and yours! It’s a shame I’m rarely in this area—otherwise, I’d come here for every PM service.
They also found a refrigerant leak. At first, it seemed like it would be an expensive repair, but instead of overcharging, the guys took the time to dig into previous repairs, review invoices from other shops, and found the mistake.
Mechanics like these deserve 6 stars on Google!
First, thermoking in many years that its top notch the people, the mechanics .. There's one thermoking in Michigan. I was home for a week. I waited to take it elsewhere cause them guys in michigan suck. so I found Midwest .. And i'm happy with the experience I had here
100% recommend this place!
I had an emergency while loaded with a -10 load.
These guys got off lunch to help get me back on the road.
In and out in under an hour.
From the phone call to the bill, everyone was helpful and understanding.