About ARS/Rescue Rooter
ARS / Rescue Rooter, a local heating, cooling, and plumbing service in Lafayette, is highly regarded for its high-quality repairs and installations. Customers have praised the professionalism, friendliness, and thoroughness of the technicians. These experts can address a wide range of HVAC and plumbing issues, including furnace repair, air conditioning repair, drain cleaning, and sewer line repair. They take the time to explain the problems and solutions to their customers, providing peace of mind during stressful situations. From emergency heating repair to water heater repair, ARS / Rescue Rooter is a trusted choice for reliable and affordable service. Recently, they responded quickly to urgent issues like AC failure during a hot day, with technicians diagnosing problems and fixing them efficiently. Customers appreciate the quick service, fair prices, and attention to detail. The company also demonstrated its commitment to customer satisfaction by replacing a heat pump and furnace with larger units free of charge after ongoing troubles, installing the new system in just one day. Customers feel confident in the expertise and dedication of the ARS / Rescue Rooter team.
Two men arrived on time @9:00am and started work on the installation. It was complicated, since they had to remove the water softener and brine tank to get to the target install location. The old leaking tank water heater was successfully extracted. Then they cleaned the floor in the area since it was severely stained from the old water heater (something they didn't have to do, and they did a superb job in cleanup). They re-did the pluming for the placement of the new TANKLESS water heater which was done very well. Installed the new water heater, and explained all the technical details in layman's terms. Re-installed the other items (water softener and brine tank )....read full review
Nate Davis - give this guy a raise. Holy crap - no pun intended.
Our basement floor drain was back-flooding. We called around, got wildly different estimates from different companies, landed on ARS as the one we wanted to have come out.
Nate drove from Avon to Lafayette, which is over an hour, on a Saturday mind you, and had the absolute best top tier attitude and personality possible.
He was light-hearted, professional, and skilled in his craft.
Nate was able to use his tool, whatever the hell the thing is called that is 75 foot of pure magic, and pulverized the blockage in our drain pipe and got us flowing again.
Without Nate we would...read full review
AARON ADAMS is an excellent technician and did such an excellent job. He took the furnace partly apart looking for deficiencies . I felt like he was thorough and took time looking for the cause of the problem with our furnace, not trying to rush me off so he could get to his next appointment. If I ever need a technician again, please send him back.