CJS Heating, Cooling, Plumbing & Electrical

CJS Heating and Air is a business located in Kokomo that provides a range of heating and cooling services. They offer installations, maintenance, and repairs for furnaces, air handlers, ductless splits, geothermal, heat pumps, and air conditioning. Their technicians are described as clean, screened, trained, and trusted, known for being knowledgeable, professional, and respectful. Customers have reported positive experiences with technicians, particularly Alan, who is recognized for his expertise and customer service skills.

The company has received high praise for their Hero club for veterans and their attentive and responsive office personnel. Customers commend their excellent customer service, with technicians being friendly, personable, and considerate of customers' homes. The installation process is smooth, with any issues being addressed promptly. Recently, customers have noted that the whole team is great, with one mentioning that the service was fabulous and recommending them for air and heating installations.

The installation of a backup furnace was highlighted, showcasing Alan's ability to understand customer needs without pushing unwanted options. Technicians Jeff and Makla were praised for completing the installation in a day, showing care for their work and leaving the space clean. Another customer reported a seamless conversion to a geothermal system, appreciating CJS for handling the coordination of multiple companies and ensuring great communication throughout the project. Furthermore, a satisfied customer noted a prompt response to an air conditioner failure on a hot day, complimenting the friendly technician who resolved the issue quickly. Overall, CJS Heating and Air is highly recommended by customers for their professionalism, expertise, and outstanding customer service.