Jul 2026
Had everything my birdie babies needed! The only down fall is the prices for the birds is outrageous!!!! I mean $500 for a cockatiel and $800 for a Green cheek conure is just crazy!!! Then the birds need better treatment!!!!!
About PetSmart
PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. The aquatics department looks fabulous with very healthy fish and spotless tanks. Customers can now shop online and pick up at their local PetSmart within two hours. Select store locations offer additional services such as dog training, pet grooming with groomers who do a great job, pet boarding, PetSmart Doggie Day Camp, and pet adoption.
While the store layout is straightforward, with dog and cat products on separate sides, some customers have encountered issues. The staff is described as helpful and welcoming. Groomers are known to give the best cut and take great care of pets. However, some scheduling issues have occurred, though staff will apologize and work to take care of customers.
Reviews
Jun 2026
The employees are very nice and helpful. 😇👍 I usually order online and pick up at the store, but this time they had a special on same-day delivery. 📦🚚 I'm not doing that ever again. 😠😡 The driver left all my cat food under the sun, so I had to go to the store to exchange everything. ☀🥵 I don't feel good giving that to my cat after it sat under the sun for four hours. 🐱😿 The employee understood perfectly. 😌😊 I think DoorDash did the delivery, so this is a mixed review: 0 stars for DoorDash and 5 stars for PetSmart employees. 🌟⭐ I'll keep buying here but never get it delivered. 🛍🙅♀
Feb 2026
I really love the people at this store. They are all nice and my dogs love getting washed there. The price for a bath is very pocket friendly and they thoroughly clean your dog. I had Helios and Bri. Everyone is good though. Definitely adding them to our 4 dogs cleaning routines.
Photos
Hours
Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM
Location
9749 East Washington Street, Indianapolis, IN 46229
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