Reviews

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  • Adam Holder
    Apr 2026

    Great service!

  • Mildridge Lipscomb
    Apr 2026

    I made an appointment for a Saturday Morning for service, I was in and out in 1 hour as promised.Thank you so much Sean and the whole Chevrolet Team, you guys are Awesome

  • Wanda Pabon
    Apr 2026

    From the very beginning, the experience was extremely disappointing. I personally visited your location on two separate occasions prior to my appointment to schedule the service and clearly explain my situation, so a smoother and more prepared experience was expected.

    When I arrived for my scheduled appointment with my vehicle via tow, the representative who initially assisted me seemed unsure of the process and provided little guidance before passing me to Shaun. Additionally, no one extended the courtesy to assist with the tow truck driver, which was unexpected.

    My 2021 Chevrolet Corvette C8 (white) was then left outside for approximately four weeks. During that time, I attempted to communicate with the General Manager, but I did not receive clear answers and felt that my concerns were not being addressed. I was also told that once the vehicle was ready, it would be returned cleaned and properly serviced.

    However, what was supposed to be a simple inspection and general service ended up taking over a month. I was charged approximately $1,000, and when I received my vehicle, it was returned dirty, poorly handled, and without even basic protective measures such as floor coverings. The interior was visibly stained, and the overall condition was unacceptable.

    To make matters worse, the General Manager was not available at the time of pickup, and the lack of professionalism at the front desk only added to the frustration.

    This entire experience fell far below expectations, especially considering the type of vehicle and the level of service that should be provided for a Chevrolet Corvette.

  • Leah Tays
    Apr 2026

    Very fast, efficient, and courteous!!

  • BLUE GUNNER
    Feb 2025

    Quick, friendly!!

  • Sue Reynolds
    Feb 2025

    Attentive, great customer service, repairs done in a timely manner.

  • Sheri Turner
    Feb 2025

    Toby is amazing! He is flexible with scheduling and does a wonderful job at explaining any potential repair or service. Thank you!

  • Ben Heffner
    Feb 2025

    Excellent service. Very personable! I have taken my vehicles to this dealership for a dealership for well over 10 years and wouldn't go anywhere else. Toby Margison is an asset to your dealership!!!

  • Ray Ho
    Feb 2025

    2 light bulbs changed.
    1 oil changed
    1 tire rotation
    Cost $430.00 is expensive.

  • Susan Hathaway
    Feb 2025

    My last two visits I have been disappointed with the service my car received.

    Basic things were not done or taken care of by the tech assigned to my car.

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Penske Chevrolet Service and Parts

3210 E 96th St, Indianapolis

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Hours

Monday: 7:30AM - 7PMTuesday: 7:30AM - 7PMWednesday: 7:30AM - 7PMThursday: 7:30AM - 7PMFriday: 7:30AM - 7PMSaturday: 8AM - 3PMSunday: Closed