About Crunch Fitness - Keystone
Crunch Fitness - Keystone offers a well-equipped workout facility with a variety of amenities. Members can enjoy state-of-the-art equipment, group fitness classes, and personal training. The gym has a positive atmosphere and is well-stocked with bench and squat racks, as well as cable equipment. However, some members have noted issues with the cleanliness of the bathrooms and aggressive marketing tactics for personal training. Additionally, there have been complaints about misleading promotions. Overall, the gym is recommended for anyone looking to get into fitness, with the majority of members satisfied with the facilities and services provided.
I’ve visited this location three different days during a 7-day trial. The amount of equipment is genuinely impressive. Even during peak hours, there’s usually something available to use, which is a huge plus.
That said, two things really stood out to me that could use improvement: overall cleanliness and front desk hospitality.
The gym floors (main area, special rooms, and locker rooms) consistently had paper towels, leftover chalk, and noticeable grime. The locker room in particular felt like it needed more frequent attention. After observing how often staff were cleaning, it made sense why the facility looked the way it did — the effort in this area...read full review
I really like coming to this gym. I go about 3-5 times a week. My main complaint is that they’re always out of paper towels or the towels are stuck in the dispenser. This makes it harder for customers to clean their machines after use. Also the locker rooms can get so nasty. The showers are gross, even wearing shower shoes I don't feel comfortable in there. I've only ever seen them deep clean the locker room once and I go there frequently throughout the week. Also the handicap shower could use some special attention.
I wanted to share my experience at Crunch Fitness. I was considering switching back to planet fitness’s , but the outstanding service and care I received from the team here easily convinces me to stay with Crunch. Thanks to the excellent staff at Crunch Fitness, I am more than satisfied to continue my fitness journey here. The facilities are top-notch, the atmosphere is motivating, and the community is friendly and supportive. Highly recommend this gym to anyone looking for a great place to work out!