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Reviews for Heidi R. Rich, OD

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  • September 2024

    I was searching for an eye doctor for my daughter and because of being a new patient, most places were offering us an appointment 3 months out. I came across Best in sight eye care and gave them a call to ask if they see younger/pediatric patients. The lady at the front desk was very polite and answered my questions. Upon hearing our struggle, she offered us same week appointments. I also realized later that they have a very user-friendly scheduling system on their website that can be filtered by the doctor and by the dates. I received a reminder text a day or two before the appointment. The clinic is clean and very tidy. There's a coffee machine for patients in... read full review

  • May 2024

    I needed a new eye doctor and my wife recently had an appointment here. She had great things to say, so I had to check it out. They were incredible!! The front desk staff was very friendly and I only had to wait a few minutes for my appointment. They are pretty busy, I think that's because they are so good and are getting good word around the area. The doctor was great. He took his time to make sure I got exactly what I wanted. I needed contacts as well as glasses. Since I have a kind of a crazy, set up, we talked through that, and he gave me some other suggestions which we tried and have worked perfectly since. After the appointment, I went out and picked out my... read full review

  • March 2024

    I was looking for a new eye doctor and this place was in my network. The doctors were great. After the appointment they took me up front where they sale contacts and glasses. When I communicated I wasn't ready to purchase contacts, the person there told me I was wrong when I said in the past that my insurance has fully covered the cost. She literally pulled up the website and tried to show me how they were the cheapest option available. She wouldn't drop it and kept saying I was wrong and there is no way I had them fully covered. I didn't appreciate being gaslight that I was wrong.

  • Heidi R. Rich, OD

    4900 S Arlington Ave, Indianapolis

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