Heidi R. Rich, OD

May 2024

I needed a new eye doctor and my wife recently had an appointment here. She had great things to say, so I had to check it out. They were incredible!! The front desk staff was very friendly and I only had to wait a few minutes for my appointment. They are pretty busy, I think that's because they are so good and are getting good word around the area. The doctor was great. He took his time to make sure I got exactly what I wanted. I needed contacts as well as glasses. Since I have a kind of a crazy, set up, we talked through that, and he gave me some other suggestions which we tried and have worked perfectly since. After the appointment, I went out and picked out my glasses. A very friendly staff member help me through that process and took care of making sure insurance was covered. We found the glasses I wanted and got all the information into the system and placed on order. My contacts arrived probably three days after my appointment, very quickly, and my glasses about a week and a half later. And the person that helped me to make sure they were right for me, was also very nice, friendly and social. It was a great experience from top to bottom and I would certainly come back here in the future. I think I found my new home

Sep 2023

I was looking for a new eye doctor since I had a less-than-stellar experience at my last one. My experience here was great! I was greeted right away and every person I interacted with introduced themselves and were so friendly. And, it smelled good! Plus, there was a fountain behind the check-in desk so it's super relaxing right when you come in. They explained what they were doing for each test and why. I've been going to the eye doctor for 27 years, and I don't think any of them have ever explained the purpose behind each test. They also explained how having prediabetes like I do can affect your eyes and vision long-term. I feel like I learned so much today! I wasn't due for new glasses this year, but it looked like they had a good variety to choose from. After having a bad experience at my last eye doctor, it was so refreshing to have a welcoming and productive visit.

Feb 2023

This is the first non chain I have gotten glasses from. From appointment making to choosing glasses, everyone was amazing. Everyone I worked with was personable and very nice. It's a very comfortable and relaxed place. Their concierge type service is exceptional. From checking in to choosing glasses,I didn't have to go sit and wait in different places, I didn't have to walk around and figure out my own frames. The optician I worked with was Theresa. She went and chose frames that she thought would be my style and she knocked it out of the park. She was fun and easy to work with. She definitely has a gift with working with people and finding the perfect glasses. I would highly recommend coming here!