About Floors To Go
Floors To Go has received positive reviews for their excellent customer service and quality installation. Customers appreciate the knowledgeable and understanding staff, who help find the right flooring at fair prices. The installation team is praised for standing behind their work, ensuring a hassle-free experience. Many customers have returned for multiple projects, highlighting their satisfaction with the overall service and results. The store opens early at 8:30 am on Saturday, which customers find very convenient. The staff are very kind, attentive, friendly, and helpful, greeting customers and making helpful suggestions quickly. The store offers more flooring options than other places, including a wide variety of dark-colored flooring, especially in LVP. Pricing is competitive, and staff often suggest ways to save money. The team explains differences between SPC & WPC, the various pads underneath, and plank thickness, helping customers make well-informed decisions. The manager, Joe, is known for being great to work with, and projects are completed as promised. Even when some sanding and leveling are needed before installation, the added cost is fair, and the final results look fantastic. Customers highlight the professionalism and cleanliness of the installation team, including Pete, Rojo, and Miguel, who do a fantastic job and ensure customer satisfaction through walk-throughs and clean-up.
Joe is our sales guy and the store manager. He listened to what we wanted, offered great suggestions, and was great at communicating. Pete came and measured and Rojo and Miguel did a fantastic job with the installation. They were professional and cleaned up after they were done. They did a walk through just to make sure it looked great and we were satisfied.
Hours: We were very happy that this store opened at 8:30 am on Saturday. All the other flooring stores opened at 10 am.
Service: Very kind, attentive, friendly & helpful people work here. Both people came out to greet & help us. We told them what we were looking for and they quickly made helpful suggestions.
Variety: More flooring options than every other place we looked at!!! We wanted a dark color flooring and we were lucky to get one or two DARK options on LVP flooring at other places. But this location had more than I could count.
Pricing: They were competitively priced (and we have looked around for several months) and even offered suggestions...read full review
Joe the manager has always been great to work with. Both projects worked out as promised. It was easy to figure a flooring budget with their pricing. The floor did have some sanding and leveling needed prior to installing the laminate flooring, but the added cost was fair and the final flooring installation looks awesome!