About Floors To Go
Floors To Go has received positive reviews for their excellent customer service and quality installation. Customers appreciate the knowledgeable and understanding staff, who help find the right flooring at fair prices. The installation team is praised for standing behind their work, ensuring a hassle-free experience. Many customers have returned for multiple projects, highlighting their satisfaction with the overall service and results. The store opens early at 8:30 am on Saturday, which customers find very convenient. The staff are very kind, attentive, friendly, and helpful, greeting customers and making helpful suggestions quickly. The store offers more flooring options than other places, including a wide variety of dark-colored flooring, especially in LVP. Pricing is competitive, and staff often suggest ways to save money. The team explains differences between SPC & WPC, the various pads underneath, and plank thickness, helping customers make well-informed decisions. The manager, Joe, is known for being great to work with, and projects are completed as promised. Even when some sanding and leveling are needed before installation, the added cost is fair, and the final results look fantastic. Customers highlight the professionalism and cleanliness of the installation team, including Pete, Rojo, and Miguel, who do a fantastic job and ensure customer satisfaction through walk-throughs and clean-up.
Had a great experience from the moment we walked through the doors. We already had an idea of what we were looking for. Joe was awesome, taking us right to the flooring that we eventually chose to go with. Joe had great customer service during the entire experience. He was personable, friendly, and knew his stuff. Out of all the flooring companies around, we wanted to go with someone that we made a connection with.
Worked with this team a couple of times before, both residential and commercial. They are great to work with and this time I really made them earn it but they never flinched. You have to ask questions because most of the carpet is from the normal manufacturers like Shaw but it's on private panel to them. Great team to work with though.
Picked them based on their floor selection. Epic Salvador by Titan LVP is what we went with. It’s hard to figure out what’s going to look good. Had some comfort knowing everyone working there has a ton of experience. My floors were definitely a problem child! They sent the A team out and Shazam they made it look like a million dollars. Cost more but it seemed fair. As Joe says don’t worry and we are very happy with the quality of the installation. The guys worked hard to make it right! Rojo and Jesus top notch guys! They deserve a bonus! Good luck everyone. J.S. 🙏 ❤️