Dr Loveless is the best! She takes such good care of her patients. Worth the 30 minute drive that was stretched to 45 due to construction.
Tanner Wilson
Aug 2024
Would not recommend.. received awful care. Left there office and had to go to an urgent care clinic where I was told, what to community doctor at this office had done was completely wrong and also I was prescribed the wrong medication. When I reached out to Community Patient Advocate about this, they did nothing. They billed me for the malpractice, and of course I was also billed by the urgent care who did properly take care of the medical situation. I had no problem paying the urgent care doctor who properly took care of my situation. I reached out multiple times to the Patient Advocate Department of Community, who could have cared less that I received improper treatment, they still billed me then sent me to collections when I refused to pay for the subpar service I received. This was a total of $120 bill, it wasn’t about the money, it was the matter that I had to see another doctor to be properly taken care of and pay them. This community office / doctor deserved no payment and could have cared less. I’ll never step foot in the office again.
Jo L.
Jul 2024
The staff was very friendly and my doctor totally rocked, I am so grateful to the GFM team for helping me determine what was going on!
Meryl Feathers
Nov 2023
I am not a patient, but I have a family member who is. I have been listening to this person for years tell me how Dr. Stookey has given up on them and how the staff - front desk, nurses, NPs, doctors - do not seem to care anymore. My family member has begged for responses to messages or emails and is completely ignored for weeks. Reading other reviews, I see that my family member is not alone. These so-called medical professionals are mentally wearing patients down. I will be looking into whether the lack of communication with desperate patients warrants a review by a third party or the AMA (I would hope someone would step in), beceause THIS PRACTICE IS DANGEROUS!!
Jacob Beck
Aug 2023
My spouse and I love this office. They are running on time for appointments every day. Dr Giffen is fantastic. He listens. He’s knowledgeable. He truly cares about his patients.
Alexis Lane
Jun 2023
The pediatricians my son has seen are amazing!! But the receptionists are awful. I think I’ve talked to one that’s actually pleasant and doesn’t sound like they hate their job. I’ve also called and left messages before (during business hours even) that were never returned. I would love to keep taking my son here because Dr. Hill-Birk is wonderful, but the scheduling experiences are terrible.
Alex Darnall
Feb 2023
Dr McClain is the best doctor we’ve ever had. WOW!
Avery L.
Jan 2023
Not an office I would recommend; the staff is sighed snobby or nice depending on the day (understandable), but it is nearly impossible to get in. I've been a patient here my whole life and I have not been able to see my provider once in the past 3 years. 3 YEARS! Their problem is they have too many clients.
Ryan Saunders
Sep 2022
Been a patient for 25+years. Can’t get my doctor to call in a refill after being out for 7 days. Called 2 times and messaged 4. Now having significant headaches and stomach issues. What happens if it was an emergency!!! ?
Courtney Mosley
Jul 2022
Been a going here over 10 years. Recently Dr. Robinette has been refusing to even schedule an appointment with me. No reason just last call told the nurse to tell me to go to urgent care or med check! Will not be returning to this office!!!!! Go somewhere else!!!!!!
Cheryl E.
Dr Loveless is the best! She takes such good care of her patients. Worth the 30 minute drive that was stretched to 45 due to construction.
Tanner Wilson
Would not recommend.. received awful care. Left there office and had to go to an urgent care clinic where I was told, what to community doctor at this office had done was completely wrong and also I was prescribed the wrong medication. When I reached out to Community Patient Advocate about this, they did nothing. They billed me for the malpractice, and of course I was also billed by the urgent care who did properly take care of the medical situation. I had no problem paying the urgent care doctor who properly took care of my situation. I reached out multiple times to the Patient Advocate Department of Community, who could have cared less that I received improper treatment, they still billed me then sent me to collections when I refused to pay for the subpar service I received. This was a total of $120 bill, it wasn’t about the money, it was the matter that I had to see another doctor to be properly taken care of and pay them. This community office / doctor deserved no payment and could have cared less. I’ll never step foot in the office again.
Jo L.
The staff was very friendly and my doctor totally rocked, I am so grateful to the GFM team for helping me determine what was going on!
Meryl Feathers
I am not a patient, but I have a family member who is. I have been listening to this person for years tell me how Dr. Stookey has given up on them and how the staff - front desk, nurses, NPs, doctors - do not seem to care anymore. My family member has begged for responses to messages or emails and is completely ignored for weeks. Reading other reviews, I see that my family member is not alone. These so-called medical professionals are mentally wearing patients down. I will be looking into whether the lack of communication with desperate patients warrants a review by a third party or the AMA (I would hope someone would step in), beceause THIS PRACTICE IS DANGEROUS!!
Jacob Beck
My spouse and I love this office. They are running on time for appointments every day. Dr Giffen is fantastic. He listens. He’s knowledgeable. He truly cares about his patients.
Alexis Lane
The pediatricians my son has seen are amazing!! But the receptionists are awful. I think I’ve talked to one that’s actually pleasant and doesn’t sound like they hate their job. I’ve also called and left messages before (during business hours even) that were never returned. I would love to keep taking my son here because Dr. Hill-Birk is wonderful, but the scheduling experiences are terrible.
Alex Darnall
Dr McClain is the best doctor we’ve ever had. WOW!
Avery L.
Not an office I would recommend; the staff is sighed snobby or nice depending on the day (understandable), but it is nearly impossible to get in. I've been a patient here my whole life and I have not been able to see my provider once in the past 3 years. 3 YEARS! Their problem is they have too many clients.
Ryan Saunders
Been a patient for 25+years. Can’t get my doctor to call in a refill after being out for 7 days. Called 2 times and messaged 4. Now having significant headaches and stomach issues. What happens if it was an emergency!!! ?
Courtney Mosley
Been a going here over 10 years. Recently Dr. Robinette has been refusing to even schedule an appointment with me. No reason just last call told the nurse to tell me to go to urgent care or med check! Will not be returning to this office!!!!! Go somewhere else!!!!!!