About Brookville Road Animal Hospital: Crowe Jennifer DVM
Brookville Road Animal Hospital is a highly regarded veterinary clinic known for its friendly and professional staff. Many customers express satisfaction after transferring their pets to this clinic, wishing they had done so sooner. The team is described as tremendously helpful, providing essential services such as vaccinations, treatments, and spay/neuter procedures. Pet owners appreciate the caring environment, noting that their pets feel safe and secure during visits. The knowledgeable front-office staff often help solve problems over the phone, making it easier for owners to get the guidance they need. Follow-up communications after appointments further enhance the supportive experience. The clinic has a clean and convenient location, contributing to its positive reputation. Clients have praised the compassion shown by the doctors and staff, especially during challenging times, such as dealing with serious health issues. Overall, Brookville Road Animal Hospital is recommended as an excellent choice for pet owners seeking a reliable and caring veterinary clinic.
We take all our dogs there. The staff and vets are very kind and loving toward our pets. I also see that with other people and their pets when I am in the waiting area. They take their time when answering questions and explaining stuff. 🩷
We recently transferred our furbabies to Brookville Road Animal Hospital, and we wish we'd done it sooner! They've been tremendously helpful as we integrate a new kitten, get him fixed, treated, vaccinated, etc. They're friendly, and they also won't try to nickel and dime you like some of the other vets I've gone to in Indy. They're fantastic!
When we adopted our dog, Oliver, we shopped around a little bit to find a vet that would be a good fit. It's remarkably hard -- some are overpriced, some are sketchy, and some give off the vibe that they only want to treat tiny, purebred dogs. But the most important metric -- probably the only real one -- is if your pet feels safe, secure, and happy at the vet. Oliver always does at Brookville Road. BRAH has always checked off all of the right boxes for us and for Oliver. They have a huge, responsive staff, with front-office staff that are extremely knowledgeable -- we often can solve problems over the phone without needing to bring Oliver in. They always give us detailed guidance about our pup in terms we can easily follow and understand, and we get follow-up emails and calls after appointments just to check in on how he's doing. I've seen some other reviewers that may be confused by the name -- BRAH is definitely a veterinary clinic, not an emergency hospital, and they are a busy bunch! Lots new pets found homes during the pandemic, and some lost them shortly after. But if you're looking for a new veterinary clinic, I couldn't recommend BRAH more highly.