About Avian & Exotic Animal Clinic
Avian & Exotic Animal Clinic is praised for its knowledgeable and kind staff, providing excellent care for a variety of exotic pets. Clients appreciate the amazing customer service, with the doctor being understanding and supportive, especially during emergencies. The clinic is also recognized for reasonable pricing and follow-up care, making it a highly recommended choice for pet owners seeking quality veterinary services. The staff is described as truly amazing, calm, competent, and loving with each patient. The vets are praised for their expertise, good information, and counsel, even when difficult decisions need to be made. The clinic is known for its compassion and care for suffering animals, with a wide range of expertise to handle various species. Customers highlight the clinic's efficiency in responding to messages, drop-off, and service time. The waiting room is also noted as a lovely space. Additionally, the clinic is appreciated for allowing cagemates to come in together and for not charging unreasonable fees, unlike in human healthcare.
I had to make the hardest decision of my life to put down my beautiful rabbit. He was about 11 years old with a tumor, making it extremely hard to move. When I walked in for my appointment, they already had a room ready for him. They walked me through step by step on how putting him to sleep would go. I never felt like they overcharged me or forced unnecessary tests like other vets have done to me in the past. They made me feel like I made the right choice for his well-being, and I gave him amazing care. The system they have is very well put together. The place was extremely clean and professional. I will come back for my other exotic pets whenever I need to. Thank you to the staff who helped me through this difficult time. Side note, the third-party service that they used for pet cremations was amazing and greatly priced. I was just expecting his ashes, but I got his ashes in a carved wooden box. They also gave me some of his fur, another clay paw print, and a cute little nose print. If you are considering going to this vet for your pet's care, please do. I loved this place.
Coming from someone who is very skeptical of doctors, mechanics, etc, my experience and intuition have led me to believe that this is the only place where my wife and I will be bringing our beloved rabbits. We had to drive 3 hours to have one of our rabbits looked at, and would happily do it again. The thorough treatment was less than the initial assessment. There was no misleading information, and no unnecessary charges.
If I could give them 10 stars I would, they were excellent with my bird during his checkup and nail trim!The other office that I had went to never explained anything and this office explained everything and they helped my bird and me tremendously. This place is amazing! I highly recommend them!