About Drs. Cripe Stephens & Stickel
Drs. Cripe Stephens & Stickel is a practice known for providing excellent eye care, especially from doctors like Dr. McGuire and Dr. Stickel, who are praised for their kindness, compassion, and quality of care. Long-term patients appreciate the personalized attention and trusting relationships developed over many years. However, the office faces challenges with staff consistency, communication, and appointment scheduling, making it difficult to get timely appointments, especially on weekends. Some concerns include employee turnover, phone etiquette, and follow-through on orders like glasses and contacts. Additionally, warranty issues with glasses purchased at the office have caused frustration. Despite these issues, patients value the doctors’ care and are hopeful for improvements in office management and efficiency.
I have been going here for over 15 years. If you want a real eye exam this is the place. They take their time to make sure everything is correct. If someone takes 10 min on an exam your are at the wrong place! Although they do not accept my insurance I still come here for the exams, however go else where for the frames and lens. I made the mistake and took my son else where for an exam and the prescription was beyond incorrect. He was diagnosed as near sighted at another office however he is actually far sighted. Dr. Cripe fixed everything for my 7yo. I am so grateful for the Optometrists here.