Nice staff, but I don't even understand what the doctor is doing. They didn't even dilate my eyes, didn't use the machines other eye doctors use, it was all rushed, and I left with a prescription that didn't feel right. I was still struggling so hard to see. I had just had a baby, his exam didn't detect that my vision had become much worse, thank god for Visionworks doing a thorough exam the proper way. It makes me feel like the first exam I had with them 2 years ago also left me with the wrong prescription because I haven't seen this well in YEARS. I'm talking a HUGE prescription difference. Dr. Watkins claimed -2.5 in September, it... read full review
March 2023
I had the most horrendous experience at 20/20 Eye Specialist. I arrived on time for my appointment and was told to check in and sit back down. The waiting room was completely full, that should've been the first red flag. I sit down and 20 minutes has passed and my name was called. They called me up to fill out some forms... why did they not give me this when I signed in?! I filled it out quickly and returned it back to the desk. 30 minutes has passed and FINALLY my name was called. Did the normal routine check up with the assistant and he dilated my eyes, which they did not tell me they were going to do when I made my appointment, otherwise I would've had my... read full review
December 2021
Can't be trusted! I felt suspicious after Dr. Watkins rushed through my eye exam so I asked for my written prescription and went to get a second exam at America's Best. Their correction for my near-sightedness is different as is the pupillary distance and I have an astigmatism that Watkins did not detect. I also have double vision from a thyroid disorder. Not once since 2019 has Watkins ever tried balancing my prescription to reduce the double vision. The optometrist at America's Best suggested it on the first visit! I didn't even know that was possible, and thanks to them I can now drive again after two years!Not only did Watkins not treat my double-vision,... read full review
Nice staff, but I don't even understand what the doctor is doing. They didn't even dilate my eyes, didn't use the machines other eye doctors use, it was all rushed, and I left with a prescription that didn't feel right. I was still struggling so hard to see. I had just had a baby, his exam didn't detect that my vision had become much worse, thank god for Visionworks doing a thorough exam the proper way. It makes me feel like the first exam I had with them 2 years ago also left me with the wrong prescription because I haven't seen this well in YEARS. I'm talking a HUGE prescription difference. Dr. Watkins claimed -2.5 in September, it... read full review
I had the most horrendous experience at 20/20 Eye Specialist. I arrived on time for my appointment and was told to check in and sit back down. The waiting room was completely full, that should've been the first red flag. I sit down and 20 minutes has passed and my name was called. They called me up to fill out some forms... why did they not give me this when I signed in?! I filled it out quickly and returned it back to the desk. 30 minutes has passed and FINALLY my name was called. Did the normal routine check up with the assistant and he dilated my eyes, which they did not tell me they were going to do when I made my appointment, otherwise I would've had my... read full review
Can't be trusted! I felt suspicious after Dr. Watkins rushed through my eye exam so I asked for my written prescription and went to get a second exam at America's Best. Their correction for my near-sightedness is different as is the pupillary distance and I have an astigmatism that Watkins did not detect. I also have double vision from a thyroid disorder. Not once since 2019 has Watkins ever tried balancing my prescription to reduce the double vision. The optometrist at America's Best suggested it on the first visit! I didn't even know that was possible, and thanks to them I can now drive again after two years!Not only did Watkins not treat my double-vision,... read full review